FAQ's Archive - Bevi.co

Answers to all life’s questions

Okay, maybe not all life’s questions. But some of them — especially if they have to do with our water machines, saving the environment, or improving office culture.

We have found 31 responses with the term
  • Is there an expiration date for the flavors?

    Each flavor can last at least 3 months, but most of our customers finish the flavor well before that time marker.

  • What is a Bevi machine?

    Bevi is a smart water cooler that customizes high-quality flavored and sparkling beverages, without the need for disposable bottles or cans. In so many words, it’s your still and sparkling, multi-flavored, eco-friendly, healthy water cooler that never runs out.

  • Why does the Bevi machine require an Internet connection?

    It’s so you have one less thing to worry about! Forget about having to break your back every time you need to restock cases of beverages for your site. Each Bevi machine sends diagnostic data over the World Wide Web to Central Command. That way, the Bevi team or our service partner can monitor remotely and refill the machines proactively. Basically, in regards to the Bevi, you can set it and forget it.

  • How much does a Bevi machine cost?

    The best office beverage solution only costs as low as $5/employee per month. It’s a lot cheaper than canned and bottled beverages, not to mention the hassle of stocking the shelves and dealing with all that waste. Please follow this link and fill out a quick form. After submitting, a Bevi representative will follow up shortly with a personalized quote based on number of employees or users.

  • What markets do we currently serve?

    Bevi is available nationwide for offices, hotels, and gyms across major US metro areas. If you are outside of the US, we’d love to hear from you, as we put the final touches on Project Top Secret Intergalactic Hydration.

  • Who’s the hero that buys a Bevi for an office?

    If you are an office manager, HR manager, facilities manager, ops manager, or a company executive, chances are that hero is you! If you are not one of those folks, you could send a flavor sample to your hero here.

  • What are the dimensions of the machine?

    Bevi comes in two product formats – a Standup unit and a Countertop unit. The Standup unit is less than 1/3 of the size of a refrigerator. The Countertop unit retrofits your top and bottom cabinet spaces into a Bevi machine. Please see this link for the exact dimensions.

  • Spacing is tight in my kitchen. Will it fit?

    We have installed Bevi machines in places just about all sizes, dimensions, and spatial arrangements. All we require is power and a water source that could be up to 50 feet away. We even have two different product formats to suit your spacing needs. The Standup Bevi unit is less than 1/3 of the size of a refrigerator. The Countertop Bevi unit retrofits your top and bottom cabinet spaces into a Bevi machine.

  • Is there a smaller machine?

    The new Countertop Bevi is what you are looking for! See here for more information.

  • How does the machine connect to water and electric?

    For water, the Bevi machine requires a 3/8” outer-diameter water line. For power, the Bevi connects to a standard electrical outlet (US 110V to 120V) and draws less than 9 amps.

  • What kind of filter do you use?

    We use an activated carbon filter. The filter removes dirt, sediment, chemicals, pesticides, and the byproducts of chlorination.

  • Does the Bevi require a floor drain?

    The machine does not require a floor drain and comes with a drip tray.

  • How will the machine connect to the Internet?

    Our machine can connect to the Internet with the office Wi-Fi or the Guest Wi-Fi.

  • Can we tie our brand into the Bevi machine?

    For an additional fee, we can place your company logo on the top right corner on the front face of the machine. Please contact us here for pricing estimate and more info.

  • Does the Bevi dispense hot water?

    At this time, the Bevi machine does not dispense hot water.

  • How many drinks does one Bevi serve per day?

    It really depends on your team’s thirst level! We typically recommend one Bevi machine for every 100 employees.

  • How many bottles/cans does the average Bevi machine save per year?

    On average, each machine saves up to 35,000 12 oz. bottles or cans per year. Check out our blog to follow our impact!

  • Does the machine have a sleep mode to lower energy usage?

    Yes! Our touchscreen dims significantly when not in use. The chilling system goes into sleep mode, once the water is chilled down to a set point.

  • How quickly will the Bevi be installed once the contract is signed?

    The Bevi machine is typically installed within two weeks once the contract is signed.

  • Who performs the plumbing?

    Bevi has several plumbing partners who will provide any plumbing work required for the installation.  In some cases, a water line or spigot already exists which the Bevi can directly connect to without any additional plumbing. Alternatively, we are happy to work with a plumber that you prefer.

  • Who delivers the Bevi?

    Bevi has several freight partners or service partners that help with the delivery of the Bevi machine. Of course, we will help coordinate the move.

  • Who installs the Bevi?

    A trained service team member will install the Bevi machine within 1-2 business days of the machine delivery. Installation typically takes 1-2 hours per machine.

  • When will the Bevi be ready for use once installed?

    After the initial install, the machine requires at least a 3-hour incubation period, which allows the water to cool down to a set point, allowing the magic of carbonation to work. Typically, the Bevi will be ready for full use the day after the installation. We promise it’s worth the wait!

  • Where do the flavors come from? What are the ingredients?

    Bevi is always seeking out healthy options for our flavors and ingredients. Our flavors are unsweetened, zero-cal, or organically sweetened. We never use high fructose corn syrup. Please follow this link for the latest flavors or download the nutritional facts.

  • How many flavors does the Bevi machine hold at one time?

    Not including filtered still or filtered sparkling water, each machine holds 4 flavor containers at a time.

  • How many drinks can each flavor make?

    Each flavor can make up to 400 12 oz. drinks.

  • How do I request new flavors?

    Please let your office manager, facilities manager, or operations manager know. They will contact either the Bevi team or one of our service partners.

  • How often does the service team come for a visit on-site?

    Expect to see a team member about once a month. We are committed to quick and highly responsive service.

  • What happens when I have questions regarding the installed Bevi machine?

    Please let your office manager, facilities manager, or operations manager know. They will contact either the Bevi team or one of our service partners.

  • How long is each service visit?

    Standard visits like CO2 and flavor refills typically take 10-20 minutes.  Preventative maintenance will occur once per year and will take 1-3 hours.

  • How quickly does it take to fill a 12 oz cup?

    On average, the Bevi machine can fill a 12 oz. container in 3 to 5 seconds.