Frequently Asked Questions

Bevi FAQ's

Here's what you need to know

Yes! We've designed Vitamin Boost to be consumed all day and it does double-duty by nourishing your immune system with the nutrients it requires to stay strong during flu season and providing the multivitamin support your body needs. So feel free to drink away!*

The amount of water people drink at work turns out to be a remarkably good indicator of how much time they spend in the office; because of this, a Bevi machine can be used to anonymously and accurately approximate how much in-office attendance you're seeing over the course of the week and the year. For more information about how our machine can help understand and forecast office attendance, ask your Bevi service representative.

Bevi services customers across the continental United States, certain provinces in Canada, and major cities in the UK and Ireland. For more information, visit the Service Areas page on bevi.co.

Bevi is available for offices, hotels, gyms, schools, and other commercial and retail facilities.

Standard visits for CO2 and flavor refills typically take 10 to 20 minutes.

Please check with your sales rep for the most up-to-date delivery timeline.

Bevi has several freight or service partners that help with delivery. Of course, we will help coordinate the move.

Bevi has several plumbing partners who will provide any plumbing work required for the installation. In some cases, a water line or spigot may already exist, which can be connected to the machine without any additional plumbing. Alternatively, we are happy to work with a plumber that you prefer.

Electrolytes are minerals found in your blood that help regulate and control the balance of fluids in the body. These minerals play a role in regulating everything from blood pressure to muscle contraction, and play a critical role in ensuring your system is functioning properly. Electrolytes support your body to perform at its best. And no, it's not just for those sporty people—electrolytes play a role in digestion, nervous, cardiac, and muscular systems for everyone.*

Bevi machines are designed to eliminate single-use containers from the workplace. Each machine can save the waste generated by tens of thousands of plastic bottles and aluminum cans. Also, as employees return to the office, Bevi machines offer a modern, exciting amenity that encourages in-office attendance. Lastly, hydration plays a key role in employee productivity and wellness; Bevi machines turn hydration into a moment of joy with their intuitive designs and over 48,000 possible beverage combinations.

Vitamin Boost is packed with the essential nutrients your immune system requires to operate at peak performance.*

United States and Canada: The FDA and Health Canada have cited the maximum caffeine intake at around 400 mg a day for healthy adults. If you want to avoid disrupting your sleep, medical professionals recommend ceasing caffeine intake at 2 p.m., according to the Cleveland Clinic. Caffeine is not recommended for people sensitive to caffeine, children under the age of 18, or women who are pregnant or nursing.

The caffeine used in Bevi's enhancements is naturally sourced from green coffee beans.

Bevi's Energy Boost delivers more caffeine for a faster and greater energizing effect. Focus Blend, on the other hand, is designed to provide a more balanced effect.

Focus Blend is a lightly caffeinated, functional beverage designed for clarity and a calm focus effect without feeling wired. It's designed to help you stay sharp and feel energized, without a high dose of caffeine.

United States: Both enhancements have a three-position slider for standard strength, lower strength, and higher strength. The caffeine content per 12 oz serving for Focus Blend is: 20 mg (lower setting), 40 mg (standard), 60 mg (higher setting). The caffeine content per 12 oz serving for Energy Boost is: 80 mg (lower setting), 100 mg (standard), 120 mg (higher setting). Canada: Energy Boost has a two-position slider for standard strength and higher strength. The caffeine content per 12 oz serving for Energy Boost is: 45 mg (standard setting), 96 mg (higher setting).

United States: There are currently two enhancements that contain caffeine: Focus Blend and Energy Boost. Canada: There is currently one enhancement that contains caffeine: Energy Boost. United Kingdom and Ireland: There are currently no enhancements that contain caffeine.

Standup 2.0: You can mix up to 3 different flavors into one beverage in The Standup 2.0 machine. You can also mix an additional 2 enhancements into your beverage. Standup 1.5 and Countertop 1.0/1.5: You can mix up to 3 different selections (any combination of flavors and enhancements) into your beverage.

Yes! All Bevi machines have a touchless dispensing feature. Simply scan the QR code on the machine with your smartphone—no app needed.

Yes, by using the toggle button on the Ingredients page.

The touchless feature uses the Bevi machine's internet connection (WiFi, cellular, or Ethernet) and the phone's WiFi or cellular connection. No Bluetooth is involved.

Yes, as long as you can scan the QR code and have internet access on the device. We do recommend using a smartphone, however, for the best user experience.

Tap water passes through an advanced filtration system within every Bevi machine so all you get is pure, great-tasting beverages.

Yes, when using our recommended filter! Bevi machines with the 3M HF20i filter installed are certified to remove 99.9% of the microplastics found in drinking water.

No, the carbon filter we currently recommend for use in our machines does not filter fluoride.

When used with our recommended filter, Bevi machines are certified to remove 99.9% of microplastics, chlorine taste and odor, cysts, and other particulates that shouldn't be in drinking water. That's all while still leaving the trace minerals—think calcium, phosphorous, iodine, and magnesium—that should be in your water.

Microplastics can accumulate in organs, potentially causing inflammation, cellular damage, hormonal imbalances, and long-term health issues like respiratory problems, digestive disturbances, and even cancer. They also carry toxic chemicals and pathogens.

Effectiveness varies, but advanced systems, like that found in a Bevi machine combined with our recommended carbon filter, means drinking our water means not having to worry about microplastics.

Yes, bottled water contains up to twice as many microplastics as tap water, around 250,000 plastic particles in every liter. A study found 93% of bottled water samples contaminated with microplastics, highlighting poor regulation and the need for stricter standards.

Governments like Canada and the EU are leading efforts with bans on single-use plastics and funding research for biodegradable alternatives. The EU aims to reduce microplastic pollution by 30% by 2030.

Avoid bottled water and opt for reusable bottles. Consider solutions like Bevi's Smart Water Cooler machines for filtered, flavored, or unflavored water on demand, reducing both exposure and plastic waste.

Please contact your Bevi representative or your beverage service provider. You can also contact support@bevi.co.

Please contact your Bevi representative or your beverage service provider. You can also contact support@bevi.co.

SodaStream Professional discontinued their services in 2024.

Each Bevi machine saves thousands and thousands of bottles and cans annually. A real-time counter on the machine shows how many single-use containers you've saved and the CO2 emissions you've reduced as a result.

Beverages from a Bevi machine can cost, on average, between 12 and 28 cents per 12 oz. pour, depending on your concentrate and carbonation usage. If you'd like a personalized quote on a Bevi machine based on the number of employees or users you have, please visit bevi.co/get-a-quote and fill out the form.

The internet connection allows Bevi or a service partner to monitor the machine remotely and identify when it needs service—such as a replacement part, a new carbonation tank, or a refill of flavors or enhancements. No need to worry if your Wi-Fi goes out; your Bevi machine will keep working as usual.

Cold water is dispensed at 36 to 39° F and hot water is dispensed at 185 to 195° F. Ambient can be described as room temperature water. This makes the cold water perfect for a refreshing drink and the hot water ideal for tea or other warming beverages.

It really depends on your users' thirst level! We typically recommend one Bevi machine for every 100 people. Bevi's Countertop machine holds up to 4 concentrates and The Standup 2.0 machine holds up to 8 concentrates. Each concentrate package yields approximately 400 12-oz drinks at the default flavor intensity. The final number of dispenses per concentrate package varies depending on the flavor concentrate, the intensity selected by the drinker, and how many flavors are being mixed per dispense.

Bevi machines feature advanced water filtration systems designed to deliver pure, safe drinking water from your tap. At the core of this system is the 3M HF20-i filter, a two-stage commercial-grade carbon filter, certified to remove 99.99% of microplastics and 99.9% of bacteria, parasites, chlorine, and other volatile organic compounds. With an ultra-fine membrane capable of capturing particles down to 0.2 microns, this carbon filter removes what bottled water brands and municipal tap water systems leave behind.

We have installed Bevi machines in many different sized spaces, and have two versions available in the U.S. and Canada to suit your spacing needs. The Standup 2.0 machine is less than a third of the size of a regular refrigerator. The Countertop machine sits on your counter, with the hardware and plumbing hidden in the cabinets below.

The Standup 2.0 offers more flavor options, with the potential for eight concentrates total, as well as varied water temperatures (cold, ambient, and hot). The Countertop offers only four flavor options, as well as cold still or cold sparkling water. In addition, the Standup 2.0 has all components self-contained, whereas the countertop unit requires additional cabinet space to house parts of the machine.

The Standup 2.0 machine measures 5' 5" (h) x 1' 3" (w) x 1' 7" (d). The Countertop machine is 1' 6.5" (h) x 10" (w) x 11" (d).

The lifespan of a carbonation tank in a Bevi machine depends on the frequency that sparkling beverages are being poured. That said, for 50 users, generally consumption is around half a tank per month.

To get your Bevi connected, reach out to support@bevi.co or your service provider, and they will be able to get your machine online.

Yes! The boxes our flavors and enhancements come in are 100% recyclable. They're also made of 47% renewable and recyclable corrugated fiber material.

No, Bevi machines use an advanced filtration system based around carbon filters. Carbon filters are easy to maintain, more economical, and don't waste any water in the process of filtration as RO filters do. That being said, RO is necessary in areas where tap water quality is very poor; in this case, it's important to know that our machines can—for specialized needs—be paired with an external RO filtration system.

Data on your consumption trends can be viewed right from the machine's screen. Tap "Learn More" in the top right corner.

Bevi machine data can be accessed right from the display of the machine itself.

A Bevi machine is a Smart Water Cooler® that offers customizable flavored, still, sparkling, and enhanced beverages without the need for single-use bottles or cans.

Bevi machines feature advanced water filtration systems designed to deliver pure, safe drinking water from your tap. At the core of this system, we recommend use of a 3M HF20-i filter, which is certified to remove 99.99% of microplastics and 99.9% of bacteria, parasites, chlorine, and other contaminants.

Bevi prioritizes high-quality ingredients, low- and zero-sugar flavors, and advanced filtration to deliver pure beverages that are healthier than the average soft drink.

With an emphasis on advanced filtration—and by using our recommended 3M HF20-i carbon filter—a Bevi machine is certified to remove 99.99% of microplastics and 99.9% of other contaminants, such as bacteria and chlorine. That means the water you're having carbonated on the spot is pure, safe, and great-tasting, likely your favorite sparkling water yet.

Yes! Bevi machines are designed to fit any commercial space, whether that's an office kitchen or a warehouse breakroom, a dining hall's beverage station or a hotel's lobby. Wherever you would expect to be able to purchase a bottle of water or find a water refilling station for your reusable bottle, there's space for a Bevi machine.

All Bevi flavor concentrates are made with natural flavors. We extract the true flavoring in the form of essence, oil, or isolate. You won't find any artificial flavorings in our beverages.

They do not. Bevi flavors are made with natural flavors, but they do not contain actual fruit juice.

We use potassium sorbate to preserve the signature taste profile in our flavors and enhancements. Potassium sorbate is one of the most common preservatives used in food and beverage.

United States and Canada: Yes! All Bevi flavors and enhancements are vegan, gluten-free, and kosher-certified under the Orthodox Union. United Kingdom and Ireland: All Bevi flavors and enhancements are vegan and gluten-free. Bevi flavors and enhancements are not kosher-certified in the United Kingdom and Ireland.

No, Bevi flavors and enhancements do not contain any genetically modified organisms (GMO). Bevi is non-GMO.

United States and Canada: Although the FDA and Health Canada do not consider coconut as a tree nut allergen, Bevi's Coconut flavor is derived from coconuts. All of Bevi's other flavors and enhancements are free from all nine allergens: milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soybeans, and sesame. United Kingdom and Ireland: All of Bevi's flavors and enhancements are free from the 14 regulated allergens by the Food Standard Agency and the Food Safety Authority of Ireland.

United States and Canada: There are currently two flavors that are sweetened: Blackberry Lime and Black Cherry. Both flavors only include natural sweeteners. Blackberry Lime is sweetened with all-natural stevia leaf extract and has zero calories. Black Cherry is sweetened with sugar and only has 25 calories per 12 oz when using the standard concentrate setting. Bevi doesn't use high fructose corn syrup or other artificial sweeteners. United Kingdom and Ireland: There are currently two flavors that are sweetened: Orange Mango and Pear. Both flavors are sweetened with all-natural stevia leaf extract and have zero calories. Bevi doesn't use high fructose corn syrup or other artificial sweeteners.

Stevia is a natural sweetener that comes from the leaves of the Stevia plant. Stevia has no calories and is 200 times sweeter than sugar in the same concentration.

Bevi flavors and enhancements expire 12 months from the manufactured date or 6 months from the open date, whichever comes first.

The Standup 2.0 machine can hold up to 8 flavors. For optimal beverage building, we recommend a combination of 5 flavors and 3 enhancements for The Standup 2.0 machine. The Countertop 1.0/1.5, and the Standup 1.5 Refurbished machines can hold up to 4 flavors.

United States: There are currently two enhancements that contain caffeine: Focus Blend and Energy Boost. Canada: There is currently one enhancement that contains caffeine: Energy Boost. United Kingdom and Ireland: There are currently no enhancements that contain caffeine.